We kindly ask for at least 24-hour notice for cancellations or rescheduling.

Appointments changed with less than 24-hour notice will be subject to a 50% charge of the scheduled service price.

We understand life happens and plans can change. If you are unable to make your appointment and do not provide notice, a 75% no-show fee of the scheduled service price will be charged. This policy allows us to honor the time reserved especially for you.

We know that unexpected delays can happen from time to time. We offer a 15-minute grace period for late arrivals. Arrivals beyond 15 minutes may require the appointment to be shortened or rescheduled, depending on the service and availability.

In order to maintain a comfortable, healthy space for everyone, please reschedule your appointment if you’re feeling unwell or experiencing any contagious symptoms. We’re happy to find another time that works for you once you’re feeling better. Thank you for helping us care for the health and well-being of our clients.